Q&A: Protected Payments for home improvements

We’ve teamed up with Shieldpay to offer Protected Payments to homeowners and tradespeople. It helps keep money secure when it comes to paying for home improvement work. In this Q&A, Tommy Walsh, builder and presenter talks to Rated People’s CEO, Celia Francis, and Tom Clementson from Shieldpay. Topics include not losing money and what to do about buying materials.

It’s not uncommon to hear stories about payment issues with trade work, whether they come from a disappointed homeowner or a tradesperson waiting for them to settle up. This new scheme is a first for the trade industry in the UK and presents a solution.

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