Things may be going well for Panera Bread, but it seems that sprinkled in the middle of the delicious coffee-based drinks and assorted pastries are a few secrets they'd rather keep to themselves. These are the things Panera Bread doesn't want you to know. Say you head to the counter and find your order is wrong. Panera has a way to rectify those mistakes, though they're not very open about advertising this policy. If Panera messes up your order you are entitled to receive a free treat. Yum!
Former Panera employees have confirmed that this is the standard, though it's a pretty well-kept secret. One former employee says that treat is usually a chocolate chip cookie, but if a customer asks for something different from the bakery, they'll most likely get their wish.
Don't let the steaming hot bowl of soup fool you. According to employees, there's no chef in the back stirring fresh ingredients into a big pot. When you sit down to enjoy one of Panera Bread's many soups, be aware that warm spoonful was originally delivered to the store in the state of a frozen brick.
Yes, a former Panera employee on Reddit claims that Panera's soup is made fresh off premises, and then frozen into bricks before being sent off to stores. Once in store, soups go from frozen to ready to serve by heating up in a hot water bath in the back of the store. It's not a horrible practice, but it might not be what you thought you were ordering. How is that bread bowl looking now?
Watch the video to learn more secrets Panera doesn't want their customers to know!
#Panera #PaneraBread #Bread
You're rewarded for their mistakes | 0:13
Where does the soup come from? | 0:38
Free Panera pastries? | 1:15
The lobster isn't the best | 2:00
Not as healthy as it seems | 2:51
Mac & Cheese in a microwave? | 3:55
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